Developing Professional Practice and Personal Leadership Skills for Healthcare Support Workers in Primary Care Short Course

The Developing Professional Practice and Personal Leadership Skills programme is designed for HCSWs and HCAs who wish to develop their professional skills and, in future, progress to a Nursing Associate role. Through our unique programme of interactive blended online learning, students will learn to reflect and build on their existing knowledge and experience in order to respond to future healthcare requirements and confidently manage change in the workplace.

This Level 4/ Certificate Level course is available only for learners accessing via NHS England using the code provided by them.

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Study TypeInteractive blended online learning
Duration3 months
LevelLevel 4 (Certificate)
Start DateVarious

University of Hertfordshire

Please Note: All scheduled courses (unless clearly indicated) are delivered online using an Interactive Blended Online Learning Model. This includes a blend of live webinars, workshops and Q&A sessions with clinical tutors combined with eLearning and videos; all designed to enable participants to build the knowledge and skills needed to successfully complete their course.


This Level 4/ Certificate Level course is available only for learners accessing via NHS England using the code provided by them.

This course can only be purchased as a single item in your basket using that specific licence code.

Healthcare Support Workers (HCSWs) play a key role in delivering excellent patient care within general practice, and therefore developing and retaining those workers is key to developing a workforce that is capable of meeting the future needs of the NHS.
The Developing Professional Practice and Personal Leadership Skills programme is designed for HCSWs and HCAs who wish to develop their professional skills and, in future, progress to a Nursing Associate role. Through our unique programme of interactive blended online learning, students will learn to reflect and build on their existing knowledge and experience in order to respond to future healthcare requirements and confidently manage change in the workplace.
The first part of the course (Weeks 1-4) focuses on the four key pillars of the Health Education England General Practice Nurses Service Education and Career Framework (2015) and includes three online learning modules:

  • Introduction to Leadership and Management
  • Facilitation of Learning
  • Coaching in Practice

These online learning resources are supported by practical activities and two interactive webinars.

The fourth pillar (Clinical Skills) is addressed by attending one of Education for Health’s ‘Essentials of…’ workshops. Learners may choose to focus on Asthma, COPD, Diabetes, or CVD, and can undertake the workshop at any point during the programme (dates subject to availability).

The remainder of the course (Weeks 5-12) introduces the Nursing Associate role and provides an opportunity for learners to familiarise themselves with the health and care standards they will work towards if they choose to undertake a Nursing Associate qualification. Through a range of independent study activities, learners will explore themes such as promoting health, being an accountable professional, and contributing to integrated care. Throughout the programme learners will also be supported to develop academic writing and research skills, in preparation for completing an assessed piece of work at the end of the programme.

Description

This Level 4/ Certificate Level course is available only for learners accessing via NHS England using the code provided by them.

This course can only be purchased as a single item in your basket using that specific licence code.

Healthcare Support Workers (HCSWs) play a key role in delivering excellent patient care within general practice, and therefore developing and retaining those workers is key to developing a workforce that is capable of meeting the future needs of the NHS.
The Developing Professional Practice and Personal Leadership Skills programme is designed for HCSWs and HCAs who wish to develop their professional skills and, in future, progress to a Nursing Associate role. Through our unique programme of interactive blended online learning, students will learn to reflect and build on their existing knowledge and experience in order to respond to future healthcare requirements and confidently manage change in the workplace.
The first part of the course (Weeks 1-4) focuses on the four key pillars of the Health Education England General Practice Nurses Service Education and Career Framework (2015) and includes three online learning modules:

  • Introduction to Leadership and Management
  • Facilitation of Learning
  • Coaching in Practice

These online learning resources are supported by practical activities and two interactive webinars.

The fourth pillar (Clinical Skills) is addressed by attending one of Education for Health’s ‘Essentials of…’ workshops. Learners may choose to focus on Asthma, COPD, Diabetes, or CVD, and can undertake the workshop at any point during the programme (dates subject to availability).

The remainder of the course (Weeks 5-12) introduces the Nursing Associate role and provides an opportunity for learners to familiarise themselves with the health and care standards they will work towards if they choose to undertake a Nursing Associate qualification. Through a range of independent study activities, learners will explore themes such as promoting health, being an accountable professional, and contributing to integrated care. Throughout the programme learners will also be supported to develop academic writing and research skills, in preparation for completing an assessed piece of work at the end of the programme.

Additional information

Start Date

22 February 2023 – East of England, 22 March 2023 – East of England, 17 April 2023 – East of England, 30 May 2023 – East of England, 15 March 2023 – Midlands, 12 April 2023 – Midlands, 27 February 2023, 9 May 2023 – Midlands, 12 June 2023 – Midlands, 27 February 2023 – South East, 27th March 2023 – South East, 24 April 2023 – South East, 22 May 2023 – South East, 20 February 2023 – North West, 6 March 2023 – North West, 3 April 2023 – North West, 15 May 2023 – North West, 10 April 2023 – London, 2 May 2023 – London, 26 June 2023 – London, 14 June 2023 – London

University of Hertfordshire